At Lettermade, all cocktail napkins and linens are made-to-order; because of the nature of our craft, as well as the care put into each package, please allow 3 weeks from date of purchase for your order to be shipped. If your order requires special arrangements to be made, please contact us at contact@shoplettermade.com.


A $6.00 flat rate shipping charge is applied to all orders. All orders are delivered via United States Postal Service Priority Mail; the estimated transit time is two business days.




At Lettermade, our priority is to deliver the best in quality and design. We hope you will absolutely love your embroidered linens; nevertheless if you are dissatisfied, you may return your order within 10 days of receipt.

Please note that all custom and monogrammed orders are final sale.

If you choose to return a product, please note that Lettermade is not responsible to pay for return shipping arrangements. Refunds will be credited upon our receipt of the merchandise (given that all merchandise is still in new condition).

If you have any questions, please do not hesitate to contact us and we will be happy to assist you!  

For detailed procedures for returning items, please contact Customer Service at CONTACT@SHOPLETTERMADE.COM.


By purchasing on our website you agree to the above policies.